Policy

TERMS OF SERVICE

By becoming a client, you understand and agree to the following:

* You are eighteen years of age or older. Please be advised I do not work with individuals under that age.
* Intuitive impressions are about possibilities, not certainties. Therefore, no guarantee of results or outcome is implied.
* I am not a medical professional, attorney, financial advisor or licensed counselor. If you are in need of these services, please seek them directly. My sessions are not and never will be a substitute for professional advice, diagnosis and treatment from a license professional.
* All sessions are for your personal and spiritual growth.
* Since you are a human being who has free will and are fully responsible for your decisions and actions on those decisions, you agree to not hold me, Elaine Lockard, nor my company, NEWPATHFORLIFE, LLC, responsible for any outcomes or results from your decisions and actions.

PAYMENT, REFUND AND CANCELLATION POLICY

All services are to be paid for in advance by a Paypal link or invoice I will provide. Purchase of multiple coaching sessions or intuitive consultations, in advance, for a discount, are available. Contact me to discuss details.

I do not offer refunds on completed services for any reason. Also, refunds are not given for non-cancellation, no-shows for appointments. Prorated refunds are given on any unused portion of a multiple session purchase and will be calculated using the full value price.

If you must cancel or reschedule an appointment, please notify me at least fourty-eight (48) hours in advance.

I have these policy provisions because of the necessary time I must spend prior to every appointment in preparation.

PRIVACY

All information provided by you prior to and during our appointments are strictly confidential. If a recording of your session was made, it is deleted seven (7) days after it is sent to you to allow time for you to have received it.

PURCHASING AND SESSION PROCEDURES

To purchase coaching, please contact me directly through my Contact Page.

To purchase an intuitive consultation or attunement, follow the directions on the page to purchase. All services must be paid for in advance and all monies processed and cleared before the service is rendered.

Please make sure the e-mail address and phone number you provide are valid because it is the only way for me to contact you to schedule your service.

If you are purchasing an intuitive consultation, I will contact you to schedule your session within 3 business days. Because technical glitches can occur, if you do not hear from me within this time frame, please contact me through my Contact page or at elaine@elainelockard.com since I may not be aware that a problem exists with my systems.

For your appointment, please call me promptly at the time of your appointment at the phone number I will provide you. Calls can be conducted via Skype. Please make a record of our call and the number on your calendar and be on time. Please be in a quiet place away from distractions, and have a pen and paper handy. For a consultation, it is recommended you prepare your questions ahead of time to make sure you remember to ask all that you wanted because I will not be able to respond to them later after the session.

Only recordings of intuitive consultations are available and only if they were NOT conducted over Skype. Please indicate your desire for your consultation to be recorded when scheduling your call.

Technical glitches happen from time to time, therefore, I can’t guarantee a recording will be available even though attempted.

If you have any questions concerning this Policy, please contact me through my Contact page.